Welcome to Generic Luxor Shop! These Terms and Conditions govern your use of our website and purchases of our professional electrical products. By accessing our site or making a purchase, you agree to these terms.

1. Our Business & Target Customers

Generic Luxor Shop specializes in providing professional-grade electrical products to:

  • Licensed electricians and electrical contractors
  • Construction professionals
  • DIY enthusiasts with electrical knowledge
  • Commercial and industrial buyers

Our product categories include chargers, electrical boxes & plates, fire safety equipment, power cords, extension cords & adapters, timers & accessories, wall plates & accessories, and wiring devices.

2. Website Use & Intellectual Property

2.1 Authorized Use

You agree to use our website only for lawful purposes related to purchasing electrical products or obtaining professional information.

2.2 Restrictions

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our product information to create competing products
  • Reverse engineer any of our proprietary products
  • Use automated systems to scrape data from our site

2.3 Ownership

All content, logos, and product designs are property of Generic Luxor Shop and protected by intellectual property laws.

3. Product Information

3.1 Professional-Grade Products

Our electrical products are designed for professional use. While suitable for knowledgeable DIYers, we recommend consultation with a licensed electrician for complex installations.

3.2 Product Descriptions

We strive for accuracy in product specifications, but minor variations may occur. Technical specifications take precedence over images.

3.3 Safety Compliance

Products meet applicable safety standards for their intended markets. Buyers are responsible for verifying compliance with local regulations.

4. Ordering & Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email.

4.2 Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing & Currency

All prices are in USD. We reserve the right to correct pricing errors.

4.4 Order Cancellation

You may cancel unshipped orders by emailing [email protected]. We cannot cancel orders once shipped.

5. Shipping & Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
  • Free Shipping: EMS for orders over $50, 15-25 business days

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations.

5.3 Delivery Issues

You must report undelivered packages within 30 days of shipment. We’ll assist with carrier investigations.

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for unopened items in original packaging with proof of purchase.

6.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

  • Opened fire safety equipment
  • Custom-configured products
  • Power cords with damaged packaging

6.3 Return Process

Contact us at [email protected] within 15 days to initiate a return. Include your order number and reason for return.

6.4 Refund Processing

Refunds are issued within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless we made an error.

7. Warranties & Liability

7.1 Product Warranties

Manufacturer warranties apply where available. Contact us for warranty claims.

7.2 Limitation of Liability

Generic Luxor Shop is not liable for:

  • Improper installation or use of products
  • Incidental or consequential damages
  • Delays beyond our reasonable control

7.3 Professional Use

By purchasing our products, you acknowledge that:

  • Electrical work may require professional expertise
  • You’re responsible for proper installation
  • Some products may require permits or inspections

8. Privacy & Data Protection

We collect only necessary data to process your order. See our separate Privacy Policy for details.

9. Dispute Resolution

Any disputes will be resolved through good faith negotiations. If unresolved, disputes will be settled in courts in Springfield, US.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

11. Contact Information

Generic Luxor Shop
95 Central Street
Springfield, US 01105
Email: [email protected]

Thank you for choosing Generic Luxor Shop for your professional electrical needs. We’re committed to providing quality products and excellent service to electricians, contractors, and knowledgeable DIYers worldwide.